Customer Success

Your success is our job.

We’re not just food and beverage management software. Our customer service team provides support, resources, and recommendations to actively improve your business’ bottom line.

Joe Mastrovito
Amanda Field
Nancy Walters
Brendan Hennessey
Matt Sheldon
Dan Blanchard
Doug Hubschman
Andrew Dodd
Brian Henise

We have experience consulting with thousands of bars and restaurants on:

  • Pricing drinks and menus effectively
  • Beverage program performance
  • Operational and inventory efficiency
  • Overarching product strategy
  • Improving POS structure
  • Tracking and accounting for product loss
  • Staff training and support
 

Most of the heavy lifting was done on [BevSpot’s] end. I wasn’t doing much, which was great. Everyone has been fantastic. The whole team has been pretty hands on.”

Marlon, Bar Manager
HOBNOB
Jacksonville, FL

Read the story
Customer Support

Every BevSpot account comes with real, human support

Our experts are here to ensure you’re making an impact behind your bar with BevSpot.

Customer support that fits your schedule

We know the industry never sleeps. That’s why we’re available, however you want to reach us.

A unique blend of industry and technology experience

Working alongside the best of the best in the hospitality industry, we built a team with expert knowledge of the software and the industry.

We take your feedback. Seriously.

Our product evolves daily in our Boston office, where the customer success team sits right next to the product, engineering, and design teams—so you can be sure your feedback is heard.

 

The customer success team didn’t leave any stones unturned. Erie made onboarding a really easy process.”

Gary, General Manager
Vinted Wine Bar and Kitchen
West Hartford, CT

Read the story
Resources

From bartenders to restaurant owners, local pubs to national restaurant groups, we have the tools to help

Regardless of your industry experience or learning style, our resources will help you succeed.

BevSpot ebook covers
Free educational resources

Our content team regularly publishes helpful resources full of expert industry knowledge to help you excel.

Resources Blog

BevSpot Help Center
BevSpot Help Center

Whether you’re looking for extensive tutorial videos or quick FAQs, the Help Center is here for you.

Help Center

BevSpot Basics
BevSpot Basics

Guided training on your schedule. Our BevSpot Basics webinar series guides you through each feature to help you get the most from your account.

BevSpot Basics Series

Still unsure?

We’ll give you 14 days free to decide.